I can now activate the recovery plan myself using only three clicks in OpCon.
OpCon saves the IT department 10 man-hours per day. When you factor in all the processes we’ve automated for other departments, it saves the credit union another eight man-hours per day.
We eliminated both the human error and the human stress levels associated with a manual failover process.
We automated more than 70 percent of our processes. Now, we’re reaching out to other departments, helping them automate, too.
OpCon gives us a real visibility in the entire IT-environment, in our tasks and their functioning. OpCon provides us the capability to control the impact of changes in a user-friendly way.
We really felt that OpCon was going to that deeper layer to automate the things that are truly a concern to us.
People inside the credit union as well as customers outside have noticed and complimented us on the improvement in service.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
We have yet to find something we want to do that OpCon can’t automate. We’re still finding new things to do with OpCon.
We need to be able to rely on systems that can support all our business and supply chain processes cost-effectively – and in real time.
We continually meet SLA targets despite the fact that we have more transactions than ever going through our systems.
From April through December of 2007, we saved 2,001,230 operational keystrokes.
There are fewer steps for my daily tasks, and some steps have been eliminated completely.
We used to have eight to ten errors per month that required calling in teams of programmers to fix. We’ve been able to eliminate those.
Over the years, OpCon has helped us grow our business without adding additional staff. Today, we have grown so complex and so large, that our business literally couldn’t run without OpCon.
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