Successfully implementing enterprise wide automation and analytics solutions worldwide
SMA Solutions has been implementing automation solutions for nearly four decades, and we are passionate about ensuring our customers’ projects are successful. Our experts hold industry certifications and continually strive for excellence to ensure projects are completed on time. SMA Solutions team members have one common language and one common passion for automation.
Steps to a Successful Implementation
Large-scale IT projects are often high-risk propositions and often end with limited success. Automation projects by their nature impact technical and business processes as well as operations and infrastructure. Our implementation plan includes pairing automation experts and support teams with each client from the beginning of a project.
Our expert automation and implementation specialists meet with the customer to understand the existing scheduling environment. Next, we formulate a plan to create optimized workflows in OpCon. We then help clients maximize the ROI and full benefits of our technology instead of simply automating legacy processes.
Many projects include consolidation of existing schedulers and automation tools. Our experts use custom programs to minimize human error and efficiently complete the migration to OpCon. As legacy programs are retired, customers can easily implement process improvements.
SMA Solutions’ experts develop efficient automation strategies. When necessary, we also create migration tools to support the process. With our years of experience and highly flexible product, we provide a superior automation strategy that exceeds expectations.
To ensure our customers are ready to support OpCon from the beginning, we provide expert installation, configuration and training. Customers learn that OpCon’s single point-of-control provides great visibility and control for the new workflows. They find that troubleshooting is also made easy with rapid access to logs and messages from remotely executed jobs.
OpCon’s integrated and visual documentation embeds knowledge and naturally expands with future changes. With centralized script management, OpCon also provides high visibility to exactly what is running on the machines. This level of secured knowledge frees the business to focus on automating more processes and improving efficiency.
Contact us to find start planning your custom implementation project today.
Without the automation, we’d have to have at least one dedicated position just to run and monitor the daily scheduling.
I can’t think of something OpCon can’t do that we need. OpCon handled everything we threw at it, even things we didn’t think of initially. It helps us make each client feel like it’s the only client we have.
We eliminated both the human error and the human stress levels associated with a manual failover process.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
OpCon is indispensable in preventing issues.
It used to take six months to train a new employee. They had to know every detail of every job. Now, all that institutional knowledge is codified inside of OpCon. Despite the fact that we’re using more platforms, training takes half the time.
I can now activate the recovery plan myself using only three clicks in OpCon.
Using OpCon, we can automate any program written in any environment we use. It makes the difficult easy.
Our effectiveness, capacity and reputation have improved since the implementation of OpCon. It has definitely enhanced value to the credit union.
We continually meet SLA targets despite the fact that we have more transactions than ever going through our systems.