SMA is happy to announce the launch of SMArt Ideas – an interactive new process for you to submit Enhancement Requests to our development team.
SMA is growing and we are always looking for better ways to serve our customers. Your Enhancement Requests are an important part of what we do and we are dedicated to improving how we track and manage requests across our diverse and growing customer base.
SMArt Ideas is a Community Based Web Portal where we can work together in a collaborative way to prioritize and manage Enhancement Requests.
You can simply post your requests to the portal and all other members of the SMA User Community will be able to see your submission. Others will then be able to offer additional comments, insights or recommendations and vote for or against ideas to help SMA understand the impact of the request across our entire customer base.
SMA’s product management and product delivery teams will also participate and encourage further discussions.
We are excited about this new way of communicating with you and we look forward to connecting SMA and our OpCon User Community through SMArt Ideas!
If you have any questions or need login assistance, please contact us at support@smasolutions.IT or call 281-446-5000.