The financial industry can finally experience true workload automation with OpCon
As technology has advanced, the financial industry has needed to rapidly adapt to maintain its customers. OpCon workload automation is helping financial institutions accelerate their technology transformation. Currently, SMA Solutions serves hundreds of financial institutions around the world.
OpCon increases operational efficiency and reduces manual processing errors. This is achieved by automating multiple time-consuming, repetitive tasks such as credit and debit transaction processing, End of Day and Draft Processing. OpCon shortens daily “run sheets” from multiple pages to less than one, rapidly increases daily job runs by thousands and eliminates millions of keystrokes annually.
OpCon automates across all commercially available core systems, ERP systems, applications and operating systems. OpCon users are achieving results they never dreamed possible.
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With predictive analytics, financial institutions have real-time information to make businesses more efficient.
Ascern is a unique predictive analytics solution that is capable of providing actionable insights for all transactional processing in financial institutions. For example, it provides information to assist with planning for cash distribution, personnel schedules, service outages, and response to fraud detection at ATMs and branches. Ascern accomplishes this by learning the normal range for any data stream, making it constantly fine-tuned for each specific environment.
Ascern users can
With deployments in US-based credit unions, Ascern is performing real-time monitoring, management and goal-tracking at the branch, teller and member levels. As a result, staff rosters are optimized around activity, and performance is monitored against sales targets and across campaigns. When anomalies are detected at ATMs, Ascern automatically alerts branch managers within a few minutes of the event.
Contact us today to find out how we can help your financial institution with workload automation and predictive analytics.
Over the years, OpCon has helped us grow our business without adding additional staff. Today, we have grown so complex and so large, that our business literally couldn’t run without OpCon.
I can’t think of something OpCon can’t do that we need. OpCon handled everything we threw at it, even things we didn’t think of initially. It helps us make each client feel like it’s the only client we have.
People inside the credit union as well as customers outside have noticed and complimented us on the improvement in service.
Our effectiveness, capacity and reputation have improved since the implementation of OpCon. It has definitely enhanced value to the credit union.
From April through December of 2007, we saved 2,001,230 operational keystrokes.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
Using OpCon, we can automate any program written in any environment we use. It makes the difficult easy.
We eliminated both the human error and the human stress levels associated with a manual failover process.
SMA Solutions is essential to our daily operations.
We automated more than 70 percent of our processes. Now, we’re reaching out to other departments, helping them automate, too.