The financial industry can finally experience true workload automation with OpCon
As technology has advanced, the financial industry has needed to rapidly adapt to maintain its customers. OpCon workload automation is helping financial institutions accelerate their technology transformation. Currently, SMA Solutions serves hundreds of financial institutions around the world.
OpCon increases operational efficiency and reduces manual processing errors. This is achieved by automating multiple time-consuming, repetitive tasks such as credit and debit transaction processing, End of Day and Draft Processing. OpCon shortens daily “run sheets” from multiple pages to less than one, rapidly increases daily job runs by thousands and eliminates millions of keystrokes annually.
OpCon automates across all commercially available core systems, ERP systems, applications and operating systems. OpCon users are achieving results they never dreamed possible.
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With predictive analytics, financial institutions have real-time information to make businesses more efficient.
Ascern is a unique predictive analytics solution that is capable of providing actionable insights for all transactional processing in financial institutions. For example, it provides information to assist with planning for cash distribution, personnel schedules, service outages, and response to fraud detection at ATMs and branches. Ascern accomplishes this by learning the normal range for any data stream, making it constantly fine-tuned for each specific environment.
Ascern users can
With deployments in US-based credit unions, Ascern is performing real-time monitoring, management and goal-tracking at the branch, teller and member levels. As a result, staff rosters are optimized around activity, and performance is monitored against sales targets and across campaigns. When anomalies are detected at ATMs, Ascern automatically alerts branch managers within a few minutes of the event.
Contact us today to find out how we can help your financial institution with workload automation and predictive analytics.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
There are fewer steps for my daily tasks, and some steps have been eliminated completely.
OpCon is indispensable in preventing issues.
From April through December of 2007, we saved 2,001,230 operational keystrokes.
We continually meet SLA targets despite the fact that we have more transactions than ever going through our systems.
OpCon saves the IT department 10 man-hours per day. When you factor in all the processes we’ve automated for other departments, it saves the credit union another eight man-hours per day.
People inside the credit union as well as customers outside have noticed and complimented us on the improvement in service.
Without the automation, we’d have to have at least one dedicated position just to run and monitor the daily scheduling.
Using OpCon, we can automate any program written in any environment we use. It makes the difficult easy.
Our effectiveness, capacity and reputation have improved since the implementation of OpCon. It has definitely enhanced value to the credit union.