Success Stories

Browse our library of success stories to see what we have been doing for our customers around the world.

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    CoVantage Manages by Exception with OpCon
    Before installing OpCon, a CoVantage staff member had to constantly monitor the IT phone and inbox to ensure that irregular processes were completed. Since adopting OpCon in early 2013, CoVantage has been able to automate virtually all of its IT operations.
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    Haulotte Automates Infor with OpCon
    The Haulotte Group designs, manufactures and markets a wide range of products in the industrial lifting equipment and platforms sector. OpCon has reduced the daily effort of supervising and monitoring IT operations down to only a few minutes per day, allowing Haulotte to double in revenue and expand operations to over 40 countries.
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    1st United Credit Union Goes from Manual Processes to Customized Automation
    1st United Credit Union had been running its previous scheduler for more than four years but wasn’t seeing the results that the credit union had hoped for and expected. After switching to OpCon, the credit union began seeing immediate and positive results.
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    RDW Modernization, a Complex Migration From Unisys to Microsoft
    With OpCon, RDW - the Netherlands Vehicle Authority - successfully migrated its entire Unisys architecture to a Windows architecture without customer service discontinuity and extra cost/delay.
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    European Real Estate Organization Reduces Effort and Complexity via Automation with OpCon
    A European real estate organization used OpCon to successfully replaced a concurrent technologie. The entire replacement project was completed in less than a month and procured the company an optimized and efficient system architecture.
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    Frandsen Bank & Trust Improving Risk Management and Reducing Expenses
    Frandsen Bank & Trust is a line of community banks that provides banking, insurance, investment and wealth management. The large number of workflows became unmanageable over time and the implementation of OpCon had a dramatic positiv impact on both efficiency and accuracy.
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    Conversions for One of Forbes Top 100 World’s Largest Companies
    One of the world's largest insurances compagnies according to Forbes, serving 65 million customers and operating in more than 100 countries asked SMA solutions to replace its two schedulers. OpCon reduced the TCO by 50 percent, automated all platforms and applications from one point-of-control, enable all users to be experts.
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    European Financial Institution Reduces Cost and Complexity with OpCon
    European insurer with €3.5 billion in revenue and more than 3,000 employees, Europe Financial Institution needed to modernize its scheduler, working with over 22,000 processes per day. After the migration was complete, EFI had reduced the number of processes required to automate IT operations by 80 percent and manage across-platform every process from a single point-of-control.
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    Kiloutou Business Process Automation with OpCon: Dollar Universe Migration
    Kiloutou is a French equipment rental service that has expanded its business globally in recent years despite the economic recession. Utilizing OpCon, Kiloutou was able to manage operations based on business processes very easily, free IT members and the whole migration project did not require any scripting or major changes
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    Logix Federal Credit Union Increases Efficiency by Automating Data Processing
    Located in Burbank, California, Logix Federal Credit Union is one of the largest and strongest credit unions in the country. The transition has allowed Logix to reduces data-processing time by 40 percent weekly and OpCon now automates 70 percent of data-processing operations.
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    Lohr Automates and Simplifies Disaster Recovery with OpCon
    Lohr is a European industrial manufacturing group and was struggling because of the 2008 crisis. Lohr is now allowed to manage and monitor the IT from a single point-of- control and disaster recovery can now be done within 30 minutes. With the new structure, a five minute check each day within OpCon is enough to monitor all platforms.
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    TruWest Credit Union Cut Costs and Increased Service with OpCon
    TruWest is a Scottsdale, Arizona based credit union with branches across Arizona and Texas. Most tasks were done manually by 3 staff members and acquire an automation solution was becoming crucial. Utilizing OpCon, TruWest automated fifty percent of all processes. OpCon saves the company 18 man-hours per day which can be allocated to more profitable tasks.
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    Digital Federal Credit Union Improves Member Services with Ascern
    Challenges Digital Federal Credit Union (DCU) is headquartered in Marlborough, MA, and serves 623,000 members with more than $8B in assets. The organization struggled with old software that hampered both the Information Services department and the level of customer support the credit union could provide its members. Some of the challenges included: An aging ATM device-monitoring tool Writing and analyzing custom reports just to schedule routine maintenance Solutions Utilizing Ascern, DCU was able to not only address the ATM monitoring and maintenance scheduling issues; the credit union is now also able to predict potential problems like cash shortages or fraudulent activity. Benefits By quickly identifying an unexpected drop in deposit activity, Ascern can alert the credit union of a potential problem. The credit union has also launched an initiative to reduce the volume of certain routine transactions at DCU’s branch locations.
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    Camaïeu Realizes True Agility with OpCon
    Camaïeu is a women's clothing company that manufactures and sells its own collections in over 1,000 stores worldwide. With OpCon, Camaïeu is realizing the speed and agility that the company was founded on in 1984.
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    VyStar Credit Union Automates Disaster Recovery with OpCon
    VyStar Credit Union is a Florida-based financial institution in Jacksonville with more than 515,000 members and $ 6.1 billion in assets. With OpCon, VyStar Credit Union has completely eliminated the risk of human error during disaster recovery processes.