Using KPIs to Improve Automation Adoption

Why then does automation itself not have KPIs? Typically, companies that purchase products for building business and IT workflows have some important processes in mind that they wish to automate – perhaps a runbook or a frequent service request.

Still Using Paper-Based Checklists?

Checking a list item by item ensures that all steps and processes are completed, and in the right order. While checklists are effective, they do tend to take up valuable time because of the manual processes.

Looking ahead to a bigger 2018

2018 will be an exciting year for SMA Solutions. Many things are changing, thanks to growth in our customer base and our new team members. As SMA changes, it will open new doors and opportunities for our team.

Optimize IT Roadshow Kicks Off Strasbourg

The first stop of our Optimize IT Roadshow was Strasbourg, France, on September 28, 2017! This event was a combination of presentations by both SMA Solutions and our customers. The topics covered included the OpCon Roadmap, DevOps, centralization of scripts and much more. The event was followed by customer roundtables and a visit to the SALM/Schmidt Group manufacturing center.

Happy 50th birthday to the ATM

The first ATM opened for business on June 27, 1967 at a Barclay’s Bank branch in Enfield, North London. This machine was the first of six cash dispensers commissioned by Barclay’s Bank. John Shepherd-Barron, a Scotsman was credited with inventing the automated teller machine in the 1960s, although inventors from across the globe were working simultaneously to produce a viable …

Top "ROM" Scoring CU's Use OpCon

In 1996, the credit union research and consulting firm Callahan & Associates developed a scoring system for measuring a credit unions’ “Return on Member” (ROM). According to Callahan, Upon further investigation into how ROM is measured, it’s no surprise to us that most of the >$1B credit unions earning Callahan & Associates’ highest ROM scores automate their environments with OpCon …

WannaCry Ransomware – Staying Up To Date With WSUS & Automation

This week’s WannaCry ransomware attacks have, again, made it painfully obvious how important software updates are to organizations. There’s an obvious answer, “STAY UPDATED”. It’s never that simple though. WSUS can help; automating WSUS can help even more. I’m going to get into what WSUS is and how automating it can help, but let’s first take a look at what’s been happening around the world and why…

Josh Higgins to Present During CUNA Tech Webinar

The Tech Council Oscars: Great Ideas from the Excellence Awards   Last October, Digital Federal Credit Union (Digital FCU) was named a 2016 Excellence in Technology Award Winner for their use of SMA Solutions’ predictive analytics solution Ascern. The credit union won for their submission titled “Digital FCU’s Deployment of Ascern, a Predictive Analytics Tool from SMA Solutions.” The credit …

Join Us For the First Ever Optimize IT Roadshow!

Join us this September and October for the Optimize IT Roadshow, a one-day OpCon master class designed to empower you with the tools to automate “IT”, whatever “IT” is. This free* customer event will cover advanced automation techniques, educate on OpCon’s latest features and functionality, and provide OpCon users an opportunity to network and share. See the dates below to find out …

Operator Overload: Email Monitoring and Automation

If you constantly monitor your email for… This presentation is for you. Most of an operator’s day involves the constant monitoring and managing of emails, in addition to ensuring that the rest of the business runs smoothly. There’s an easier way to control all of this. Achieve inbox freedom by letting automation help with your emails and monitor your critical …

SMA Solutions to participate in annual CRiP Convention

Join us at the annual CRiP Convention 2017 in Paris, Porte de Champerret, June 20-21. Stop by booth #119 and speak with some of our automation experts. We will be on hand to talk with you about how OpCon has managed hundreds of conversion, migration and modernization projects across the globe. We also invite you to attend our customer testimonial, Immobilière 3F, June 20 …

Same Day ACH

Same Day ACH – Automation to the Rescue

The second phase of implementation will occur in September of 2017 and will enable same-day settlement of debits. Are you ready?

Find out how automation can help you get there.

Microsoft Dynamics 365 launch with SMA Solutions

From March 7 to April 27, meet Microsoft and its partners for the launch of Dynamics 365: A suite of CRM and ERP applications that work together in the cloud Emerging technologies (connected objects, artificial intelligence, bot, etc.) combined with new uses (social networks, mobility, etc.) will transform the expectations and behaviors of customers and collaborators. These new trends are driving organizations …