The self-learning nature of Ascern means it will know what is normal and will alert the right personnel about any anomalies.
Big Data Ready
Ascern's analytics engine has the truly unique capability to aggregate and filter data with a possible 1,000 to 1 compression ratio.
Ascern is cloud-based; bringing flexible usage, pricing and configuration with strong data protection and security.
Ascern brings the Tableau reporting and monitoring features you know to its powerful analytics engine.
SMA Solutions delivers leading-edge enterprise-wide automation & analytics solutions to businesses and government entities.
Event-driven automation in OpCon also lets us do things we never would have attempted in a manual environment. For instance, we have jobs that schedule jobs, and jobs that are triggered when an external event occurs. We haven’t yet found any scenario that OpCon can’t automate.
OpCon saves the IT department 10 man-hours per day. When you factor in all the processes we’ve automated for other departments, it saves the credit union another eight man-hours per day.
OpCon is indispensable in preventing issues.
Without the automation, we’d have to have at least one dedicated position just to run and monitor the daily scheduling.
It used to take six months to train a new employee. They had to know every detail of every job. Now, all that institutional knowledge is codified inside of OpCon. Despite the fact that we’re using more platforms, training takes half the time.
We have yet to find something we want to do that OpCon can’t automate. We’re still finding new things to do with OpCon.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
From April through December of 2007, we saved 2,001,230 operational keystrokes.
OpCon gives us a real visibility in the entire IT-environment, in our tasks and their functioning. OpCon provides us the capability to control the impact of changes in a user-friendly way.
People inside the credit union as well as customers outside have noticed and complimented us on the improvement in service.
“Our customers are the only stakeholders that we answer to and our singular focus is to solve their problems. We take great pride in the fact that we offer our valued customers 24/7/365 access to our team.”
Michael W. Taylor
CEO, SMA Solutions