introduces OpCon 18.1
keep track of SLAs
improved PERT diagrams & operations features
expanded integrations with SAP
new intuitive menu for easy administration
Connect jobs and activities with
dependencies and processing rules from
any application, anywhere in the world
Embed expertise into OpCon to retain
knowledge and experience that's
difficult to document any other way
Extend protected automation to
end users with OpCon Self Service in
a responsive, web-based interface
Ensure Repeatable Perfection® across
all workflows with true event-driven
automation and notifications
SMA Solutions delivers leading-edge enterprise-wide automation & analytics solutions to businesses and government entities.
We continually meet SLA targets despite the fact that we have more transactions than ever going through our systems.
Over the years, OpCon has helped us grow our business without adding additional staff. Today, we have grown so complex and so large, that our business literally couldn’t run without OpCon.
We eliminated both the human error and the human stress levels associated with a manual failover process.
SMA Solutions is essential to our daily operations.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
OpCon saves the IT department 10 man-hours per day. When you factor in all the processes we’ve automated for other departments, it saves the credit union another eight man-hours per day.
I can’t think of something OpCon can’t do that we need. OpCon handled everything we threw at it, even things we didn’t think of initially. It helps us make each client feel like it’s the only client we have.
Without the automation, we’d have to have at least one dedicated position just to run and monitor the daily scheduling.
I was amazed with the support and responsiveness we received when one of our systems would not communicate with our schedule activity monitor. SMASolutions called me back in less than 15 minutes with the solution. It makes a big difference knowing that someone will respond promptly with all the necessary resources. This is precisely what defines the quality of a company’s products and services.
OpCon is indispensable in preventing issues.
“Our customers are the only stakeholders that we answer to and our singular focus is to solve their problems. We take great pride in the fact that we offer our valued customers 24/7/365 access to our team.”
Michael W. Taylor
CEO, SMA Solutions