The self-learning nature of Ascern means it will know what is normal and will alert the right personnel about any anomalies.
Big Data Ready
Ascern's analytics engine has the truly unique capability to aggregate and filter data with a possible 1,000 to 1 compression ratio.
Ascern is cloud-based; bringing flexible usage, pricing and configuration with strong data protection and security.
Ascern brings the Tableau reporting and monitoring features you know to its powerful analytics engine.
SMA Solutions delivers leading-edge enterprise-wide automation & analytics solutions to businesses and government entities.
OpCon is indispensable in preventing issues.
We eliminated both the human error and the human stress levels associated with a manual failover process.
It used to take six months to train a new employee. They had to know every detail of every job. Now, all that institutional knowledge is codified inside of OpCon. Despite the fact that we’re using more platforms, training takes half the time.
We automated more than 70 percent of our processes. Now, we’re reaching out to other departments, helping them automate, too.
We used to have eight to ten errors per month that required calling in teams of programmers to fix. We’ve been able to eliminate those.
We really felt that OpCon was going to that deeper layer to automate the things that are truly a concern to us.
Now we just train people in OpCon, not the entire process.
I was amazed with the support and responsiveness we received when one of our systems would not communicate with our schedule activity monitor. SMASolutions called me back in less than 15 minutes with the solution. It makes a big difference knowing that someone will respond promptly with all the necessary resources. This is precisely what defines the quality of a company’s products and services.
From April through December of 2007, we saved 2,001,230 operational keystrokes.
Over the years, OpCon has helped us grow our business without adding additional staff. Today, we have grown so complex and so large, that our business literally couldn’t run without OpCon.
“Our customers are the only stakeholders that we answer to and our singular focus is to solve their problems. We take great pride in the fact that we offer our valued customers 24/7/365 access to our team.”
Michael W. Taylor
CEO, SMA Solutions