The self-learning nature of Ascern means it will know what is normal and will alert the right personnel about any anomalies.
Big Data Ready
Ascern's analytics engine has the truly unique capability to aggregate and filter data with a possible 1,000 to 1 compression ratio.
Ascern is cloud-based; bringing flexible usage, pricing and configuration with strong data protection and security.
Ascern brings the Tableau reporting and monitoring features you know to its powerful analytics engine.
SMA Solutions delivers leading-edge enterprise-wide automation & analytics solutions to businesses and government entities.
The beautiful thing about OpCon is that it can automate everything. We couldn’t do that with our previous product.
Event-driven automation in OpCon also lets us do things we never would have attempted in a manual environment. For instance, we have jobs that schedule jobs, and jobs that are triggered when an external event occurs. We haven’t yet found any scenario that OpCon can’t automate.
Using OpCon, we can automate any program written in any environment we use. It makes the difficult easy.
I was amazed with the support and responsiveness we received when one of our systems would not communicate with our schedule activity monitor. SMASolutions called me back in less than 15 minutes with the solution. It makes a big difference knowing that someone will respond promptly with all the necessary resources. This is precisely what defines the quality of a company’s products and services.
People inside the credit union as well as customers outside have noticed and complimented us on the improvement in service.
OpCon saves the IT department 10 man-hours per day. When you factor in all the processes we’ve automated for other departments, it saves the credit union another eight man-hours per day.
Over the years, OpCon has helped us grow our business without adding additional staff. Today, we have grown so complex and so large, that our business literally couldn’t run without OpCon.
Without the automation, we’d have to have at least one dedicated position just to run and monitor the daily scheduling.
We need to be able to rely on systems that can support all our business and supply chain processes cost-effectively – and in real time.
We automated more than 70 percent of our processes. Now, we’re reaching out to other departments, helping them automate, too.
“Our customers are the only stakeholders that we answer to and our singular focus is to solve their problems. We take great pride in the fact that we offer our valued customers 24/7/365 access to our team.”
Michael W. Taylor
CEO, SMA Solutions